Sign up ×
English Language Learners Stack Exchange is a question and answer site for speakers of other languages learning English. It's 100% free, no registration required.

I have forgotten my online credentials of my bank account. How can I write a letter to bank manager requesting him for resetting my user credentials?

share|improve this question

closed as off-topic by Mistu4u, WendiKidd Oct 4 '13 at 13:07

  • This question does not appear to be about learning the English language within the scope defined in the help center.
If this question can be reworded to fit the rules in the help center, please edit the question.

This seems like something that would normally happen over the phone. Are you hoping they'll send you a letter containing your new password to your home address? Do you know the person's name you're trying to contact? – dcaswell Oct 4 '13 at 5:20
No it won't possible through phone.We have to give a request for password reset.then they will give the new one by hand – anish Oct 4 '13 at 5:35
This question appears to be off-topic because it is a writing request. – Mistu4u Oct 4 '13 at 12:47

2 Answers 2

up vote -1 down vote accepted

Can you google for this?

look at this first link of google it will give you what you need.

Reference letter


The Bank Manager

****************** Bank


Sub: Regeneration of User ID & Password.

Dear Sir,

With humble submission, I want to inform you that I have forgot my Internet Banking ID and Password and can't access my account/transaction details. My Account no. ----------------

I, therefore, request you to regenerate my ID and Password and thereby oblige. Yours sincerely,



share|improve this answer
This sample letter would work. That said, it contains a lot of language that an English learner might want to avoid in day-to-day conversation, starting with "With humble submission..." Were I a banker who received a letter like this, I wouldn't bat an eye. If a coworker began a letter thusly, I would likely have a very quizzical look on my face. – J.R. Oct 4 '13 at 13:23

I think it can be pretty simple. The only important thing is to verify who you are and what account you're having trouble accessing.

Dear Sir,

I've lost my login credentials for my account #12345678. Could you please send them to my home address and then include your address.

Enclosed is one of my checks showing my account number.

My phone number is (678) 555-1212.

Thank you, Jane Doe

One think might be helpful is to include a copy of one of your checks with the amount crossed out, so that nobody could use it. That might help them to verify your account information and identity.

share|improve this answer

Not the answer you're looking for? Browse other questions tagged or ask your own question.