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Jan 16, 2015 at 14:29 comment added Kevin This is an example of subjunctive mood, which is used in many languages to discuss unreal/hypothetical situations. It's not just the "were" though, it's also the "if" and the "would" earlier in the sentence. You could also rewrite it as "I believe this will get resolved more quickly if you follow up with them and emphasize the urgency of the situation." Although, to me at least, the subjunctive mood has a slightly more deferential tone which might be appropriate since you are sending it to a supervisor.
Jan 16, 2015 at 3:58 comment added Joy Thanks, Kelvin. i am a bit poor in grammer so i am not getting the use of'were' here. why we are using past here if action is expected in future from Boss.
Jan 15, 2015 at 14:34 history answered Kevin CC BY-SA 3.0