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This sentence is from a Japanese book for English language learners. It's a transcript of a public announcement recording. I was asked whether the sentence is correct.

I am not a native speaker and to me, it sounds like something is missing. I would most likely say: "In order to help us serve you better..." or even "In order to help us to serve you better..."

Is the sentence correct and is it a common way to use it during a public announcement?

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In order to help serve you better...

Is correct and understandable, additional ways to express this are:

To help serve you better...
Help us serve you better...
Please help us serve you better...

Phrases like these are commonly used in American English when asking for customer feedback.

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