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As a second language speaker, I always concern if my interpersonal reaction is proper and polite enough.

For instance,sometimes I got some email from other native colleagues who wrote in phrases or slang that lost me. So far I had no good idea to properly say I didn't get it well and could you please make it clearer.

So I replied as 'sorry ***, I didn't get you well but if you meant that ... I can do ...'

Could someone please suggest some more better replies for this case?

Cheers

  • Don't be so rash in accepting my answer. Somebody might give you a better one! – SovereignSun Apr 17 '17 at 9:20
  • Honestly, your answer is good enough for me to put in my daily work. Cheers. – LUSAQX Apr 17 '17 at 9:24
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There are formal and informal ways of saying it. "Sorry" is one of those words that mean that you are "sorry for not having understood what was said or done", used mainly to bring somebody's attention to the statement.

  • Pardon me, could you please explain what you meant by saying ... (Formal)

You could use "Excuse me" or "I beg your pardon" instead.

Your reply, "Sorry, I didn't get you well but if you meant that ... I can do ..." is good and polite.

More possible ways:

  • Sorry, didn't catch what you said
  • I'm sorry but I didn't understand what you said

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