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At the end of e-mails, does it sound unusual to see "Thank you. Thanks," at the end of e-mail when you would like to reply to e-mails from colleagues who did something for you as below? How would you respond in this situation?

Thank you so much.

Thanks,

John

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The lower thanks is a complimentary closing, and is often a polite expression that does not have meaning beyond being polite. Hence it is generic, and the sender may end all his emails with thanks, irrespective of whether he is thanking the recipient. The line above is a sincere expression of thanking.

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I think having a "Thanks/Thank You" (or similar phrase) in the body of your message and the closing "Thanks" would be OK.

But the way you wrote:

Thank you so much.

Thanks,

both are really closing phrases. To me it seems repetitive unless you are really thankful.

So I would put the "Thank you so much." in the body and not a separate paragraph.

Hello ...,

Thank you so much for sending the items I requested.
So on and so forth...

Thanks,

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