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This page says:
When you make a telephone call, you ask if you can speak to someone. You don't ask if you can 'talk to' them.
Hello. Could I speak to Sue, please?
But in fact, a lot of native people says
Hello. Could I talk to Sue, please?
See this English teaching video at 4:22
"Can I talk to Phil Watson, please?"
So, who is right?
"Hello. Could I speak to Sue, please?" or "Hello. Could I talk to Sue, please?"? Which one is correct?
Both are correct. However, you might try, "Hello. May I speak with Sue, please?" Better is, "Hello, this is Tom Smith. Is Sue available to speak with?" (This is a matter of etiquette, not grammar.)
The fact you said "Hello." and "please" indicates a formal context.
To stay consistent, so you should use may and speak. talk is kind of like chat and more informal. So:
Hello. May I speak with Sue, please?
(AmE disclaimer)
