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I usually face this problem of using two or more tenses in one sentence. Would you please help me with the following example if it is correct:
After I signed-up for the shift, I revived an email mentioned that there is an instruction packet included video need to be watched.
I would write it like this:
"After I signed-up for the shift, I revived an email that mentioned an instruction packet..."
The rest of it is a bit unclear.
"After I signed-up for the shift, I revived an email that mentioned an instruction packet with a video that needed to be watched"
