This actually happened with me. Yesterday, while going home, some strange person approached me and asked about the nearest cyber cafe (from that place, obviously!). Since I'm familiar with that place, I guided him.
But today, while describing that event to my colleague, I got stuck for a while. This raises a question here. What do 'present things/places' take when they are described in past.
Let me clarify by putting the conversation here:
"Yesterday, when I was going home, there was a jam, a terrible traffic jam. When I was in my car, a guy came and asked me where the nearest cyber cafe WAS/IS?"
Now, the cyber cafe IS present, even today so it should take is. But then the event is of past so it takes was.
Note: I don't want to use the direct speech where the original words of the speaker never change. It becomes easiest then - A guy approached me and asked, "Where is the nearest cyber cafe?"