I have a problem searching for proper synonyms of the words "service" and "to provide".

I've got the sentence with repeating words which sound ambiguous and complicated. I tried to find some words to replace those but it changes the meaning completely.

Here is the sentence

Support provides service of informative emails delivery about services provided and supported by our department.

I thought I could replace provide with to pursue or just to do, but I am not sure with it. Maybe you may help me dealing with this?

Any help would be appreciated!

  • 1
    I think battology and all derivatives are ridiculously rare words, that would be completely opaque to the vast majority of English native speakers (including me, and I actually have a degree in English Literature! :) so they're best avoided completely. Oct 17, 2018 at 13:26
  • Note that most people would probably just say We provide support by email [only] and leave it at that. Oct 17, 2018 at 13:30
  • @FumbleFingers - Yeah, I had to look up "battology" even though I'm familiar with obscure words like "pleonasm" that might be applied here. Oct 17, 2018 at 14:44

2 Answers 2


Since you say our you can say we.

We send out informative emails about the services we provide.


We in Support send out informative emails about the services we provide.


We in Support send out informative emails about the services our department provides.

You can change department to team if Support is not a full-fledged department in its own right.

The main stroke of verbosity in your original is the phrase provides service of informative emails delivery

  • But there is the need to point that it is Support who doing it.
    – Gamilato
    Oct 17, 2018 at 13:15
  • Presumably that fact is already established in the context of your text, so that the recipient would understand who We refers to. But you can say "We in Support send out..."
    – TimR
    Oct 17, 2018 at 13:16
  • It is not. And Support is not the word that I was concerned about.
    – Gamilato
    Oct 17, 2018 at 13:19
  • Is "informative" needed? Do you send non-informative emails?
    – djna
    Oct 17, 2018 at 13:55
  • @djna: I don't see anything wrong with "informative". It distinguishes these emails from haranguing emails telling people to stop cold-booting their PCs when they run into trouble, or reminder emails to shutdown their PCs at night, and so forth.
    – TimR
    Oct 17, 2018 at 14:17

I would not use the word "service" or its synonyms to describe the sending of emails about services provided.

The Support Department keep our Customers (Clients, Colleagues?) informed about the services and assistance we provide via regular emails and also the Support Website (link).

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