Which of these sentences is correct?

Could you please help me with your name


May I please know your name

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Both sentences are grammatically correct (lacking only a question mark at the end).

But your question appears to be more about their suitability than their construction.

There are numerous contexts in which a person's name is sought, whether by an official, a teacher, an acquaintance, a bank ...and so on.

Depending on how formal or informal the inquiry is, different constructions will typically be used. Some examples are:

May I know your name (formal)
Could you tell me your name (fairly formal)
What's your name (informal)
What are you called (informal)
Please let me know your name (formal)
What is the name please (at hotel or restaurant check in)

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