I am not sure when is appropriate to use the phrase

"That's a shame"


"That's a real shame..."

Is it friendly? Respectful? Is it a thing very close friends or people say to each other when they want to imply the other person has not done a good job(and hence he should feel shame?)

If you can help with appropriate contexts and kind of people we can say this to that'd very helpful.


In my experience, this is a fairly friendly phrase roughly equivalent to "That's too bad" or "I'm sorry to hear that." It doesn't have anything to do with either conversationalist feeling shame.

Person A: "I wanted to take my mom out for dinner yesterday, but there was too much snow."

Person B: "That's a shame. Maybe the roads will be clear tonight."

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