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Suppose that you are talking to your friends about some of the customer reviews regarding their online shopping experiences. This is what you would say to them.

(ex) I have just read some customer reviews regarding their online shopping experiences with ABC Store. They are complaining about a high import duty they need to pay when they receive their orders.

Some of my non-native English speaking friends think my use of the mixed present tenses is okay because it carries a sense that the customers' complaints are ongoing. However, others think I should use the past tense.

I think I can use different present tenses in this context. Please give me your opinion.

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    the example looks correct – Sam Jun 1 at 19:14
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    I have just read some customer reviews regarding [] online shopping experiences with ABC store. Customers are complaining... Otherwise, their makes it seem as if it's the customer reviews that are having experiences, not the customers. – Jason Bassford Jun 1 at 20:14

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