Here is a story in real life.
I am suffering a software issue. When I launch iTunes, some error shows up. I asked about that problem on superuser. someone suggested me to re-install that software. I did what they suggested but it didn't work. So, I said
I have re-installed iTunes many times. Bonjour Service never showed up.
Did I use the tense correctly? Should I use past participle, present perfect or some other?
Thanks for help.