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An automated review of ServiceNow accounts are carried out frequently to disable unused accounts.

Should we use are or is here?

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  • What do you think it should be, and why? Questions must include research. A dictionary will tell you the difference between "are" and "is", so please can you explain the confusion?
    – Astralbee
    Commented May 22, 2020 at 8:24
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    It's a matter of identifying the subject. In "An automated review of ServiceNow accounts" which is the subject - review, or accounts? As it stands, review is the subject; hence it should be 'is'.
    – Ram Pillai
    Commented May 24, 2020 at 3:08

1 Answer 1

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In your quotation, it should be is.

Although the word it follows (accounts) is plural, the verb is referring to an automated review not the accounts. And though it says these reviews are carried out frequently, the writer is referring to an individual instance using the article "an".

So, it should say:

An automated review of ServiceNow accounts is carried out frequently to disable unused accounts.

An alternative using the plural would be:

Auomated reviews of ServiceNow accounts are carried out frequently to disable unused accounts.

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