How do you initiate the conversation? Should you use the phrase "How are you?" after or before introducing yourself? I assume it is after you introduce yourself?
"Hi, this is ... calling, how are you?"
However, I've seen some indication that you might as well omit the "how are you" altogether.
1: Where do you put this "how are you?" question in the introduction? Is it even acceptable to ask this when you are the one calling, or is it reserved for people answering the phone?
2: What is the most common in the united states, these days? To omit it, or include it? What about UK? Is there any difference?