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This is a sentence, I've to write in an e-mail
I have been waiting for any information from the office regarding the cause of delay, but despite multiple follow-ups with ... & writing emails of request, I'm completely uninformed about the status of my scholarship.
How to write this in shorter sentences/sentence as I've heard writing long sentences is a bad practice.
In that context, I would say the length isn't excessive at the moment - its basically only three phrases.
The most obvious thing you can do is remove , but and replace with a full-stop. If this was for an assignment, it might keep the teacher happy, but I think it should be obvious that it doesn't make the paragraph significantly more readable.
