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Listen carefully?

Between the lines

"You have to always be listening, and listening between the lines, to your customer,” Perlman says.

Source: CNBC

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  • Do you know the idiom "read between the lines?"
    – James K
    Nov 13 '20 at 4:44
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Your link gives the meaning of "read between the lines"

To infer or understand the real or hidden meaning behind the superficial appearance of something. "Lines" refers to lines of text on a printed page.

"Listen between the lines" is not common, but extends the meaning from text to speech. It means "understand the hidden meaning when (the customer) speaks".

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