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Some dictionaries say "rant" means to speak or shout in an aggressive, unreasonable way. Some even describe ranting as "nonsense"-talking.

Can "rant" be used in a situation where the speaker wants to talk about their serious problem to let the steam off but also seeks a solution?

For instance,

Mark, I will call you later to rant about this [problem with an application] and maybe you will be able to solve it.

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    Mark doesn't want to be shouted at. When he sees it's you I doubt if he'll pick up the phone. The most successful rants arrive unannounced. You rant for a while, threaten never to use, say Virgin Media, ever again and let the person at the other end calm you down and offer you inducements. He/she may then solve the problem. Rants aren't directed at friends and colleagues, or at people who don't need your custom. Commented Jan 4, 2021 at 15:45
  • Btw, I've just realised 'custom' is used only in Britain to mean "Regular dealings with a shop or business by customers. Example: ‘if you keep me waiting, I will take my custom elsewhere.’" [lexico.com/definition/custom] Commented Jan 4, 2021 at 15:53
  • @OldBrixtonian I see, so if I share on social media a long comment on how I am missing a big feature in their app (in an aggressive manner, like: who the hell operates this, why there is no option for this?!), am I ranting about it?
    – towala3788
    Commented Jan 4, 2021 at 16:02
  • @OldBrixtonian - Americans do threaten to "take their custom elsewhere". Maybe not as much as we do, but still. Commented Jan 4, 2021 at 18:32
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    @towala3788: Exactly! Use plenty of exclamation marks!! (Good rant by the way.) Commented Jan 4, 2021 at 18:35

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Perhaps, vent.

Vent (v)—to express a negative emotion in a forceful and often unfair way

Example
I didn't mean to upset anyone; I just needed to vent.
CED

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    The OP could use rant as originally proposed but vent is probably closer to the desired meaning. Venting often includes ranting (and don't forget raving).
    – EllieK
    Commented Jan 4, 2021 at 20:23

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