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Could you let me know if these records were still available when I ordered them because they had been released a long time ago.

Just wondering if were released could fit instead of "had been released". I don't think so because we could think that the both events happened very close to each other(using past perfect put the release far from the order).

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There is no need for the past perfect here because "they were released a long time ago" implies that they were released before you gave your order. In fact, I suspect that most native speakers would actually use the simple past rather than the past perfect. Of course it is NOT wrong to use the past perfect.

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Your version sounds awkward to me. I would go with the simple past of

Could you let me know if these records were still available when I ordered them because they were released a long time ago.

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  • @Lambie Whoops. Fixed
    – Kevin
    Jul 22 at 20:55

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