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I heard this sentence in a movie, and I wanted to know the polite way to express this:

They've f***ed up my reservation.

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Alternatively one says "They have ruined my reservation" or "They have messed up my reservation". Hope these will help.

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    I would agree that messed up can be used in place of the words the O.P. is asking about. One could also say screwed up, which is a bit more vulgar than messed up but nowhere near as vulgar as f***ed up. I'm not in complete agreement with "ruined," though. It might work as a substitute in some contexts, but not in others. For example, if I say, "The mechanic has messed up my car," that means he has some more work to do; however, if I say, "The mechanic has ruined my car," that implies something more severe and perhaps less likely to be repairable.
    – J.R.
    Jul 18 '14 at 17:20
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They've bungled my reservation.

They've mishandled my reservation.

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    I think bungled is an excellent suggestion.
    – J.R.
    Jul 19 '14 at 15:42
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    How about "botch" or "spoil"? @J.R.
    – Kinzle B
    Sep 24 '15 at 9:54
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If you want to be really polite, you'd remove any emotional reference to their mistake and its impact on you. So something more like this:

They made an error with my reservation

or even this to remove blame:

There was a mistake made with my reservation

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  • To remove all implications of fault entirely you could say "There was an issue with my reservation." It loses all information about the nature of the problem, though.
    – Jason C
    Jul 18 '14 at 22:51
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They've messed up my reservation.

Means exactly the same thing, but isn't rude in the slightest.

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