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If for example there is a new person who will come in my team and I don't know if it's a girl or a boy, should I say "his/her or its" qualities are remarkable?

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  • because speaker doesn't know who it is, I think that "its qualities " is appropriate.
    – bak1936
    Aug 23, 2021 at 9:43
  • @bak1936 - we never use 'it' about a person. Aug 23, 2021 at 10:04
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    We use they when the person's gender is unknown - so, say their qualities. Aug 23, 2021 at 10:16

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If you don't know the sex of a person, you could say his or her qualities are remarkable or their qualities are remarkable. The second of these is more natural, common, and usual, especially if you have one particular person in mind.

We would never use 'its' in connection with a person, and many people would be offended if it were used about a pet or animal of which they are fond.

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