She doesn't say 'football'. She says
we are seeing more footfall, we're seeing more clients
'Footfall' is a term used in retail and other customer-facing business contexts and means 'number of visitors'. This lady is a (probably volunteer) debt adviser. She works at a branch of the Citizens Advice Bureau (CAB), an independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom. People can contact the CAB by email or phone, or visit in person. All CABs offer consultations by appointment; some also offer a 'drop-in' service as well.
footfall noun (BUSINESS) [ U ]
specialized UK (US foot traffic)
the number of people who go into a shop or business in a particular
period of time