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For example:

We are in charge of helping the customer in/on/with placing there orders online.

Which preposition should I use? Also what's the difference? Thank you in advance.

PS. Please excuse my grammar, I'm still learning.

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  • "there orders" should be "their orders".
    – Weather Vane
    Jan 23 at 14:07
  • As you may know, you don't need in, on or with: "We are in charge of helping customers place their orders online."
    – Old Brixtonian
    Jan 23 at 16:23

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I don't think I would use 'in'.

We are in charge of helping the customer on placing their orders online.

I would say that if I help the customer from the moment they have placed an order. Another usage example would be at a hotel: "On checking in the concierge will take your bags to the room."

We are in charge of helping the customer with placing their orders online.

I would say that if I help them choose their items, or fill out the order, or advise generally on the products. Another usage example would be at a hotel: "Will the concierge help me with the bags?"

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