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One entry of Merriam-Webster's definitions of 'follow-up' as an adjective is:

done, conducted, or administered in the course of following up persons.

Why do they use 'persons' rather than 'people' here? This appears quite outlandish to me, since the use of 'persons' is rather rare in my experience.

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The use of persons is possible in very formal context:

Persons (plural) is a very formal word. We only use it in rather legalistic contexts:

[notice in a lift]

Any person or persons found in possession of illegal substances will be prosecuted.

The dictionary may have considered the role of following up persons to be a very formal one.

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