I'm looking for the right subject for my email autoresponder.
- Your mail is received.
- Your mail was received.
Which one is correct or more acceptable?
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Email may refer to a single communication, but mail may not; you should employ either email or message.
And in this context, where your mailbox is responding and not that of a soulless and impersonal bureaucracy, the passive voice is inappropriate:
I have received your email.
Or, better and more accurate:
Your email has reached my inbox.
Or, if you are anxious to dissociate yourself from your virtual agent:
Your email has arrived at AH's inbox.