I wonder if there's a term, possibly a name, relating to a god, mythological creature or such, that is used in English to describe a person, software or organization that manages cases, runs errands and takes care of issue resolutions.
For instance, I've hear people call a guy by the name of Argus and for a very long time I believed that it was his actual name. Turns out, they only meant that the person in question keeps an eye on all the details, is never ambushed and knows what's going on around in the office.
There's a software related solution called Kerberos, which refers to the doggie watching at the door of a rather hot place. The software is used for security and protection in the digital environment.
I'd like to know if there's anything equivalent (possibly extremely rarely used in, or at the very least applicable to, English language) for a case managing and/or issue resolution instance, person or software.