I am writing an email to someone and I want to express my concern that I am unsure if I should do this particularly if this will receive proper attention. I do not know what kind of expression I should use. I know this is a bad description so here is the situation.
I sent my script to a magazine and I was expecting feedback from the responsible editor 8 months ago, so it is seriously delayed (4 times the length they claim it should have taken). I contacted the responsible editor twice, the first time she apologised and said it will not take longer. But the second time (3 months later) I contacted her there is no reply.
I want to write to the chief editor of the magazine and raise this issue because while my script is under review I cannot send it elsewhere. I feel I am wasting my time and I think I deserve some transparency. But of course I have to write it in a polite way rather than just spitting out my anger.
How would you start such a letter/email without giving explicit impression that 'I had enough' and 'here I'm telling on the responsible editor'?