I've got answer from support team regarding cirrylic issue in the software. They have written me:
It might be we've had a regression so we'll have the devs take a peek and see if we can get this sorted. I don't think using your native language is too much of an ask after all ;-)
What does phrase "too much of an ask after all" mean?
I suspect, that meaning is something like this:
This problem shouldn't be a big issue for us after all.
Am I right?