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Is there a word, phrase or urban saying for people who appears polite and reasonable in real life, but is rude and trolling everything on the internet?

  • I thought that's what a "troll" was – see Definition #9 here and Definition #3 here, although I suppose that term doesn't necessarily imply the person is "polite and reasonable in real life". – J.R. Jul 25 '13 at 2:51
  • Maybe so, but I've never imagined troll implying that the user is polite or reasonable in real life. – snailcar Jul 25 '13 at 2:53
  • @snailboat: I was just thinking (and typing) the same thing :^) I'm not sure we'll get a word for a person who is polite offline but plays the troll online. – J.R. Jul 25 '13 at 2:55
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The answer that comes to mind is, unfortunately, rather crude:

  • Internet asshole is a slang term. It's probable that not everyone knows this term, but it's pretty much self-explanatory (a person who is an asshole on the internet).

To describe the phenomenon in general and not a specific person, you can talk about the online disinhibition effect. The webcomic Penny Arcade also popularized a term for this effect, though it is again rather crude--you may see people refer to it by the name G.I.F.T.

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