I have a customer from the US. Recently I conducted a test which showed that someone should investigate configuration of the system and apply changes to it. After that I received the following response:
"Please let us know if there is anything we can do. Let us know when you’re in a position for us to make the change and re-run the test to confirm that we are receiving better results."
I have difficulties with this part: "you’re in a position for us to make the change". I don't clearly understand who should make the change: I or someone else?