whatWhat is the general name of first contact person?Who who is initially approached/contacted for any complain?
If forexamplefor example, iI am part of an industry and iI work in chemical engineering department and iI have seen a problem relevant to electrical engineering department, I will inform electrical engineering department,but but the person who receives complain from me at first in electrical engineering department,what what will be he called for this role first contact person?
Or there isn't any special name for this/such role?