The present simple tense is used for past events mostly in the context of talking about history and historical facts:
William Shakespeare is an English writer. He starts his writing career at the age of 10, and continues writing plays and poems until his death.
It can also be used when reviewing a sequence of actions, such as when considering evidence during court proceedings:
The suspect enters the building at 4:15pm, checks to see where the security cameras are, and then robs the plaintiff at gunpoint.
In your example, it looks like you were given a simple acknowledgement that something happened. In that case, the past simple tense is the better choice.