I really worry because I have not received my order (made on 30/10/21). I already contacted you in December for the same reason and I only got a reply in January after sending many emails .
You answered that you were going to do it or had just done it , but did not give any proof of it . So have you sent it ?There must be a tracking or a picture of the parcel
Just would like to know if I could have written had already contacted to express my annoyance .I think it could be possible even if the tense that comes after present perfect is past simple and it is written when it happened .I think choosing past simple did not give a big weight to my annoyance .