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This offer only applies to the members who make hotel bookings through our travel page and complete their travel.

Does "complete" mean finish? Does it mean "this offer only applies to the member who book (...) and finish traveling"?

I read it from a T&C article. I can't find the link.

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Yes, it means to finish their travel, or, with other words, make the travel from start to finish, not only some parts of the travel.

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