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Let's say you are offering a package price for Service-A . It costs $10 which is equivalent to 10 credits. You provide the customer the flexibility to use the credits for other services you provide.

Credits can be exchanged for Service-B
Credits can be used for Service-B
Credits is redeemable for Service-B

Redeem: gain or regain possession of (something) in exchange for payment.
Exchange: give something and receive something of the same kind in return.
used: take or consume (an amount) from a limited supply

Do the above words aptly describe the situation? Before checking the dictionary, I assume either redeem or exchange should be easily understood. After checking the dictionary, I have second thoughts about them and I do not know which word to use. Is use a better choice? Is there a more appropriate word to fit the context?

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  • Worth noting that "redeem" suggests cashing in something that has no real inherent value, like a voucher, ticket, or credit. One could exchange or use dollars or gold for a service, but you probably wouldn't say you redeemed a $20 bill or a gold bar.
    – Nuclear Hoagie
    Commented Oct 7 at 16:09

2 Answers 2

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You provide the customer the flexibility to use the credits for other services you provide.

So we should use the word also or a word with a similar meaning.

the flexibility to use the credits

Therefore we can use the credits for other services.

Credits can also be used for Service-B

Credits have the flexibility of being redeemable for both Services-A & B

Credit use is flexible, they can also be exchanged for Service-B

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All three are fine with respect to using the words. Two comments:

  1. In #3, credits is plural:

Credits are redeemable for Service-B.

  1. in #2, it's not required, but you might add:

Credits can be used to pay for Service-B.

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