Recently, I tried to request the name of a project manager I am communicating with, using the following sentences:
"By the way, so far I know by name only [XXX] from [company YYY]. I am not sure if I am still communicating with [XXX]:)"
I havn't recieved response for the email yet, and I am wondering if my language was not good enough to ask a name. I wanted to ask his/her name because he/she didn't mention his/her name and I don't want to keep on saying just Hi, without mentioning his/her name.
I would appreciate if someone can advise me if I said it properly.