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Let's say your network subscriber is GLOBE, then inexplicably, you lost connection which unables you to go online. And you say:

''There is a network problem from GLOBE itself at the moment and is not a device issue, that is why I can't surf the net.

Or

"There is a network problem with GLOBE services itself at the moment and is not a device issue, that is why I can't surf the net.

Are they correctly phrased?

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    This US English speaker would always say "problem with". From implies something like "coming from one place to another", but the problem is not moving, it just is.
    – stangdon
    Commented Apr 28, 2018 at 16:43
  • The problem was from the GLOBE-side of the network, not from the customer side. But: there is a problem with, yes.
    – Lambie
    Commented Apr 28, 2018 at 18:07

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In the example that you gave, "problem with" would be the correct choice, because you are talking about the cause of a problem. If there is a thing that is causing a problem for you, then you have a "problem with" that thing.

There are other contexts where "problem from" is correct, though. For example, if you were talking to a friend about a math problem in a book, you might say:

Did you finish that difficult problem from Chapter 2?

In this case you use "from" because you are talking about where you encountered the math problem.

Another time you might see "problem from" would be if you were talking about a problem that spanned a certain time period, and were talking about when it began. For example:

The leaky roof was only a problem from November through March, during the rainy season.

Here, you say "from" to indicate when the problem begins.

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